Can I still use my insurance? We will provide you with a superbill that you can submit to your insurance provider for potential out-of-network reimbursement. Reimbursement is not guaranteed and varies by plan, so we recommend contacting your provider in advance to understand your out-of-network benefits.

How do I find out my out-of-network benefits? Call the member services number on the back of your insurance card and ask: "What are my out-of-network physical therapy benefits?" Key things to ask about include your out-of-network deductible, reimbursement percentage, and whether a referral is required.

Can I use my HSA or FSA to pay for sessions? Yes! Physical therapy is an eligible expense under Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). Using pre-tax dollars to cover your sessions is a great way to offset out-of-pocket costs. We recommend confirming eligibility with your plan administrator if you have any questions about your specific account.

How much do sessions cost? Sessions cost $75 for 15 minutes, $135 for 30 minutes, and $225 for an hour.

Do I need a referral to be seen? No. Massachusetts is a direct access state, meaning you can see a physical therapist without a physician referral. However, your insurance may require a referral to receive out of network benefits.

How many sessions will I need? This varies depending on your condition, its severity, and your goals. Dr. Leach will give you a realistic expectation at your initial evaluation and will regularly reassess your progress to ensure your plan of care remains appropriate. We typically see patients once a week for a short duration, then taper to a monthly visit or as needed.

How can I access your facility? Resolve Physical Therapy is located on the first floor of 626 Massachusetts Avenue in Arlington, MA.

What should I wear to my appointment? Comfortable, athletic clothing that allows easy access to the area being treated is best. For lower body conditions, shorts are recommended. For neck or shoulder concerns, a loose-fitting top works well.

Do you accept patients who have Medicare? Medicare recipients are unable to receive physical therapy services from a cash provider due to federal law. However, they can receive dry needling or personal training specific services as these services are not reimbursed through Medicare.

Do you offer telehealth? Yes, we offer telehealth visits upon request.